Terms of Service

**Terms of Service**

These terms, conditions, and notices ("Terms") govern your access to and use of the www.scoutcities.com website, including access and use through any other website or platforms or mobile applications ("Site").

By accessing or using this Site in any manner, you agree to be bound by these Terms. Please read these Terms carefully. If you do not accept all of these Terms, you may not use this Site.

Be sure to return to this page periodically to review the most current version of these Terms. We may modify these Terms or any additional terms that apply to this Site to, for example, reflect changes to the law or changes to this Site. We will notify you about material changes to these Terms by either sending a notice to the email address you provided to us and/or by placing a prominent notice of modifications to these Terms on this page. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions or features of this Site or changes made for legal reasons will be effective immediately. If you do not agree to the modified Terms, you should discontinue your use of this Site.

The terms "we", "us", "our", and "Scout" refer to ScoutCities Inc.

The term "you" refers to the person visiting this Site, accessing this site through a registered Account, and/or contributing content on this Site. If you are accessing or using this Site on behalf of a business, that business accepts these Terms, and the term "you" also refers to that business.

**Use of the Site**

As a condition of your use of this Site, you warrant that (i) all information supplied by you on this Site is true, accurate, current, and complete, (ii) if you have a Scout account ("Account"), you will safeguard your account information and will supervise and be completely responsible for any use of your Account by anyone other than you, and (iii) you are 18 years of age or older. Scout does not knowingly collect the information of anyone under the age of 18. We retain the right at our sole discretion to deny access to anyone to this Site and the content we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.

Please be advised that all reviews, including any endorsements, of cities, economic development services, or related offerings contained on this Site are the opinions of the reviewers of those services or offerings, not those of Scout. Scout from time to time may provide incentives (such as gift cards) to encourage visitors to this Site to submit reviews. Any such incentives, however, are not dependent on whether the review is positive or negative.

**Data and Content**

The Site shall maintain accurate and up-to-date data related to economic development information, including but not limited to wages, taxes, incentives, workforces, etc. ("Economic Development Data").

The Economic Development Data contained on the Site is provided to Scout by reliable sources. Scout merely presents the information in a readily available and user-friendly format. Although the Site's information is as current and up-to-date as Scout can make it, Scout has not verified any of the Economic Development Data reproduced on the Site with any of the respective cities, economic developers, chambers of commerce, or industry associations. The below Liability Disclaimer applies to all information and Economic Development Data contained and/or reproduced on and obtained by you through your use of the Site. Some Economic Development Data is provided directly by cities and organizations on their respective profiles.

**Prohibited Activities**

The content and information on this Site (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, videos, maps, icons, software, code, or other material), as well as the infrastructure used to provide such content and information, is proprietary to us, except as expressly provided in these Terms. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any such content or information obtained from or through this Site.

Additionally, you agree not to:

- use this Site or its contents for any commercial purpose without our express written permission;

- access, monitor, or copy any content or information of this Site using any robot, spider, scraper, or other automated means or any manual process for any purpose without our express written permission;

- violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site;

- take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

- deep-link to any portion of this Site for any purpose without our express written permission;

- "frame", "mirror", or otherwise incorporate any part of this Site into any other website or mobile application without our prior written authorization;

- attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Scout in connection with this Site or the content we provide;

- post reviews on products or services offered by your current employer or by direct competitors of your current employer; or

- log in using an alias that masks your true identity.

**Privacy Policy**

Scout believes in protecting your privacy. Our current Privacy Policy can be found at www.Scoutcities.com/terms. In conjunction with these Terms, the Privacy Policy also governs your use of this Site.

**Reviews, Comments, and Use of Other Interactive Areas**

We value your feedback. This Site provides various forums where you and third parties can share reviews of experiences with technologies and services or post and link other content, messages, materials, videos, or other items ("Interactive Areas"). If ScoutCities Inc. grants you access to these Interactive Areas (whether through a registered Account or otherwise), you bear sole responsibility for your use of them and do so at your own risk. By engaging with any Interactive Areas, you expressly agree not to post, link, upload, transmit, distribute, store, create, or otherwise publish on this Site any of the following:

Any content, data, information, text, music, sound, photos, graphics, screenshots, video, code, or any other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, or otherwise objectionable;

Content that promotes, incites, or provides instructions for a criminal offense, infringes upon the rights of any party, or otherwise results in liability or a violation of any local, state, national, or international law, including regulations by the U.S. Securities and Exchange Commission (SEC) or rules of securities exchanges like the New York Stock Exchange (NYSE), the American Stock Exchange, or the NASDAQ; Content that could potentially infringe upon or misappropriate any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any entity;

Content that impersonates any individual or entity, or misrepresents your affiliation with an individual or entity, including ScoutCities Inc.; Unsolicited promotions, political campaigns, advertisements, contests, raffles, or solicitations; Private information of any third party, including names, addresses, phone numbers, email addresses, Social Security numbers, financial details, and credit card numbers; Viruses, corrupted data, or other harmful, disruptive, or destructive files; Content unrelated to the topic of the Interactive Area(s) in which you post, link, or publish such Content; or Content or links to content that, at ScoutCities Inc.'s sole judgment, (i) breaches the above subsections, (ii) is objectionable, (iii) inhibits other individuals from using or enjoying the Interactive Areas or this Site, or (iv) exposes ScoutCities Inc., its affiliates, users, or sublicensees to any form of harm or liability. Engaging with the Interactive Areas or other parts of this Site in violation of the aforementioned conditions constitutes a breach of these Terms and may lead to actions such as suspension or termination of your privileges to use the Interactive Areas and/or this Site.


ScoutCities Inc. holds no responsibility and assumes no liability for any Content posted, stored, or uploaded by you or any third party, including any loss or damage resulting from such Content. Additionally, ScoutCities Inc. is not liable for any errors, defamation, slander, omissions, false information, obscenity, pornography, or profanity that you may encounter. As a provider of interactive services, ScoutCities Inc. is not accountable for statements, representations, or content provided by its users in any public forum or Interactive Area. Although ScoutCities Inc. is under no obligation to screen, edit, or monitor any Content posted or distributed through any Interactive Area, it reserves the right, with absolute discretion and without notice, to remove, screen, or edit any Content stored or posted on this Site for any reason, and you are solely responsible for creating backup copies and replacing any Content you post or store on this Site, at your sole cost and expense.

**License and Consent to Use Submissions**

By submitting Content to this Site, including product or service reviews (written or video), questions, comments, suggestions, ideas, or similar submissions ("Submissions"), you grant ScoutCities Inc. and its affiliates a nonexclusive, royalty-free, perpetual (except as outlined in our Privacy Policy), transferable, irrevocable (except as outlined in our Privacy Policy), and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, publicly display, and perform such Submissions worldwide in any media, known or to be developed; and (b) use the name and other personal information, including likeness, submitted in connection with each Submission. ScoutCities Inc. will provide direct attribution of your Submissions only with your permission or as required to cooperate with legitimate government requests, subpoenas, or court orders. You acknowledge that ScoutCities Inc., its affiliates, and sublicensees may use your Submissions, your name, and your likeness, including any other personal characteristics or private information provided with your Submissions, on other websites, social media sites, platforms, mobile apps, and marketing materials, as outlined in our Privacy Policy.

Regarding reviews within your Submissions (written or video), you will be prompted during your Submission to indicate whether you consent to the use of that review, as well as your name, likeness, and other personal characteristics and private information, for advertising, promotion, and commercial purposes. Selecting "yes" indicates your irrevocable (except as detailed in our Privacy Policy) permission, authorization, grant, and license to the provider of the reviewed product or service and its affiliates, successors, and assigns, as well as ScoutCities Inc. and its affiliates, successors, and assigns, and their respective licensees, advertising agencies, promotion agencies, and fulfillment agencies, and their employees, officers, directors, and agents ("Authorized Persons"). This license allows Authorized Persons to publicly display, perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, adapt, create derivative works, exploit, sell, rent, license, otherwise use, and permit others to use your name, image, likeness/appearance, voice, professional biographical information, and review Content. This usage is limited to the extent and as reflected in the review Content that you voluntarily submit to this Site, and the license does not allow material modification or alteration of the meaning or context of the review or submitted information posted on this Site. Authorized Persons may incorporate these elements into materials without further consent, royalty, payment, or compensation to you, as per our Privacy Policy.

For reviews and Submissions, you warrant that you are at least eighteen (18) years old, and possess full right, power, and authority to grant these rights. You guarantee that the Submissions contain accurate and truthful statements and information, do not include confidential or proprietary third-party information, and do not violate any rights or conflict with any commitments or contracts. You acknowledge that no third-party consent or payment is required in connection with these rights and license.

If moral rights are retained in the Submissions or Content, you declare that (a) personally identifying information need not be used with the Submission or Content or their derivatives, (b) you have no objection to the publication, use, modification, deletion, or exploitation of the Submission and/or Content by ScoutCities Inc. and its licensees, successors, and assigns, (c) you waive any and all moral rights of an author in the Submissions or Content, and (d) you release ScoutCities Inc. and its licensees, successors, and assigns from claims stemming from these moral rights, as stated in our Privacy Policy.

**Liability Disclaimer**

The information, Content, city data, Submissions, software, products, and/or services published on this Site might contain inaccuracies or errors. ScoutCities Inc. does not guarantee accuracy and disclaims all liability for errors or inaccuracies in the information and descriptions of cities and related services displayed on this Site, including but not limited to pricing, screenshots, videos, lists of product and service features, vendor company information, and general descriptions. ScoutCities Inc. makes no representation regarding the suitability of the information, Content, city data, Submissions, software, products, and/or services on this Site for any purpose. Inclusion or offering of products or services on this Site does not imply endorsement or recommendation by ScoutCities Inc. All such information, Content, city data, submissions, software, products, and/or services are provided "as is" without warranty by ScoutCities Inc. ScoutCities Inc. disclaims all warranties and conditions, including but not limited to implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement, with respect to this Site. ScoutCities Inc. disclaims all warranties and conditions that this Site, its servers, or any email from ScoutCities Inc., are free of viruses or other harmful components.

ScoutCities Inc. (including its officers, directors, employees, agents, and affiliates) shall not be liable for direct, indirect, punitive, incidental, special, or consequential damages arising from or in any way connected with your access, display, or use of this Site or information displayed on this Site. This includes, but is not limited to, reliance on city data, information, or opinions on this Site; any viruses, information, Content, Submissions, software, linked sites, products, and/or services obtained through this Site; or arising out of your access, display, or use of this Site, whether based on negligence, contract, tort, strict liability, or otherwise, even if ScoutCities Inc. has been advised of the possibility of such damages. These limitations of liability apply even if any limited remedy specified in these Terms is found to have failed of its essential purpose.

The limitations of liability in these Terms remain in effect, even if any remedy specified in these Terms is found to have failed its essential purpose. These limitations of liability benefit ScoutCities Inc.


You agree to defend and indemnify ScoutCities Inc., its affiliates, licensees, officers, directors, employees, and agents from any claims, actions, demands, losses, liabilities, expenses, or costs, including reasonable legal and accounting fees, arising from:

Your breach of these Terms or referenced documents;

Your violation of any law or third-party rights; or

Your use of this Site.

Links to Third-Party Sites

This Site might contain hyperlinks to websites or platforms operated by entities other than ScoutCities Inc. These hyperlinks are provided for reference purposes only. We do not control these websites or platforms and are not responsible for their content or privacy practices. It's your responsibility to take precautions against viruses, worms, trojan horses, defects, and other destructive items in linked content. Inclusion of hyperlinks does not imply endorsement or association with the operators of such websites or platforms. Occasionally, third-party sites, platforms, or mobile apps (e.g., LinkedIn, Facebook, Twitter) might request to link your profile on this Site with a profile on their platform. This is optional, and you can disable this linkage at any time with the third-party entity.

**Software and Licensed Materials Available On This Site**

This Site is controlled and operated by ScoutCities Inc. from its offices incorporated in the State of Delaware, USA. Software used in this Site operation or available for download ("Software") is subject to U.S. export controls. No Software may be downloaded or exported to Cuba, North Korea, Iran, Sudan, Syria, or any other country embargoed by the U.S., or to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By using this Site, you confirm that you are not located in such countries or listed individuals.

Software, reports, licensed content, sponsored content, research reports, and review data ("Licensed Materials") available through this Site or from ScoutCities Inc. are the copyrighted and proprietary work of ScoutCities Inc., its affiliates, or identified third parties. Your use of Licensed Materials is subject to these Terms and any additional terms detailed in ScoutCities Inc.'s Content and Usage Guidelines (accessible at www.scoutcities.com/terms) for the relevant Licensed Materials. Software use is governed by the accompanying end user license agreement, if any ("License Agreement"). No installation, access, or use of Software accompanied by a License Agreement is permitted without agreeing to its terms. For Software available for download on this Site without a License Agreement, you are granted a limited, personal, nontransferable, non-sublicensable license to view and use the Software solely for accessing and using this Site, per these Terms.


All Software, including HTML, XML, Ruby code, Python code, CSS, Java code, and Active X controls, and all Licensed Materials on this Site or through this Site, are owned by ScoutCities Inc., its affiliates, or licensors, and are protected by copyright and trade secret laws and international treaties. Copying, redistributing, or disclosing Software and/or Licensed Materials is expressly prohibited and may lead to serious civil and criminal penalties. Violators will be prosecuted to the fullest extent possible. COPYING OR REPRODUCTION OF SOFTWARE AND/OR LICENSED MATERIALS TO ANOTHER SERVER OR LOCATION FOR REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED UNLESS WRITTEN AUTHORIZATION IS PROVIDED BY SCOUTCITIES INC. SOFTWARE AND/OR LICENSED MATERIALS ARE WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE APPLICABLE LICENSE AGREEMENT OR CONTENT USAGE GUIDELINES.

Copyright and Trademark Notices

All contents of this Site are: © Copyright 2023 ScoutCities Inc. All Rights Reserved. ScoutCities Inc. is not liable for content on third-party websites, platforms, or mobile apps. ScoutCities Inc., its logo, and all other product or service names, logos, or slogans on this Site are registered and/or common law trademarks of ScoutCities Inc. or its suppliers or licensors, and may not be copied, imitated, or used without prior written permission. The appearance of this Site, including all page headers, custom graphics, button icons, and scripts, constitutes ScoutCities Inc.'s service mark, trademark, and/or trade dress, which may not be copied, imitated, or used without prior written permission. Other trademarks, registered trademarks, product names, and company names or logos mentioned on this Site are the property of their respective owners. Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not imply or endorse any affiliation with, sponsorship by, or recommendation by ScoutCities Inc.

If you notice a violation of either your brand or ScoutCities Inc.'s brand, please contact us at info@scoutcities.com.


This Site is operated by ScoutCities Inc., a Delaware U.S. entity. These Terms are governed by the laws of the State of Delaware, USA. You consent to the exclusive jurisdiction and venue of state and federal courts in Delaware, USA, for disputes arising from or related to


Privacy Policy

ScoutCities, Inc ("Scout") takes privacy seriously. This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.

Our Privacy Policy applies to all users of the Scout website: www.scoutcities.com (the "Site"). When you use the Site, you agree to comply with our Terms of Use, located at www.scoutcities.com/terms.

This Privacy Policy does not cover your use of any of Scout's paid products.

1. Information We Collect and How We Use It

We receive, store, and process certain types of personal information about you from your use of the Site, automatic data collection, and from certain third parties.

What Categories and Types of Information We Collect

We may collect, transmit and store information about you if you are a visitor or registered user of our Site. We collect various categories of personal information when you use the Site. Over the last 12 months, we have collected the following categories of personal information:




First Name, Last Name, Email address.



Commercial Information

Records of cities conducted business.

Internet or other electronic network or device activity information

Search history, information on your interactions with a website, application, or advertisement

Geolocation Data

Physical location, generally.

Professional Information

Current or past employment, job title, employer name

How We Receive Personal Information

Directly from you. When you visit our Site, log-in as a registered user, or provide your information in a form on our Site, we will collect and store that information.

Indirectly from you. When you navigate and interact with our Site, some information is automatically collected by cookies and similar technologies. Not all information collected may be personal information, and some cookies are necessary to use different functionalities of our Site. The personal information collected may include information about your computer and internet connection, like IP address, operating system, and browser type. For more information about the cookies we use, see our Cookie Policy.

From Social Media Networks. When you use a social network login to access our Site, you will share certain personal information from your social media account with us. For example, if you connect to our Site through your LinkedIn account, we will receive and store your LinkedIn Profile information (your company name, industry, company size, job title, summary, end date, profile picture, and skills from your LinkedIn profile) and LinkedIn connections (we will use this information to show you reviews written by your connections, however, we will not access your connections' contact information nor send messages to your connections).

From Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners, and other independent third-party sources and add it to other information about you. For example, if you visit our Site by "clicking-through" from a site operated by one of our business partners and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information.

Why We Use Your Personal Information

We may use Personal Information as permitted by law, for the following business purposes:

To provide the Site and various functions related to services offered on the Site. When you create an account on the Site, we store and use the information you provide during that process. This may include your first and last name, your email address, the company you work for, and any other information you may provide during the account creation process. We may, if you consent, publicly display your first name and last initial, as well as any other photo or content you supply as part of your account profile. We also store and use any preferences you provide to personalize your user experience, including the types of software services and products that you use.

Any reviews or other content that you submit to the Site are intended for public display and are therefore viewable by the public, including your first name and last initial, and any photos associated with your account. You can limit the public nature of some of this information in your account settings.

To fulfill any contact requests you make on the Site. When you request additional information on a certain third-party service or product listed on our Site, we will use the information you provide to connect you with the provider of that service or product.

To engage in research and analysis related to the Site. We store and use information to identify and fix errors, understand how visitors use our Site, research and test different features, and analyze how visitors arrive at and use our Site.

To personalize your experience. We store and use information provided by you, such as the software products and services you use or have used, or are researching on the Site, to personalize and make recommendations to you based on your provided information.

To improve and understand usage of the Site. We store and use information about your use of the Site, such as your search activity, pages viewed, and the date, time and duration of your visits, to understand and improve usage of the Site.

To provide feedback to third party organizations that are listed on the Site. We store and use information about you or provided by you in anonymized, aggregated format to assist our business partners in understanding their potential customers or current users.

To enhance the security of the Site. We store and use information to ensure the security of our Site. For example, we use the information collected by certain cookies to determine if you are logged in and to detect unauthorized access to your account.

To comply with legal obligations. We use and share your information as necessary to respond to subpoenas, court orders, or other legal process; we also may use and share your information to establish or exercise our legal rights, to defend against legal claims, or as otherwise required by law.

We may use and share your personal information when we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Scout, our Site visitors and registered users, our licensees, and others.

We may use and share your personal information in connection with a corporate transaction, such as a divestiture, investment, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

2. Do-Not-Track

Scout does not currently respond to Do-Not-Track signals. You may, however, adjust your preferences for certain tracking, for example, by disabling cookies or using 'private' or 'incognito' browsing modes. Learn more in our Cookie Policy.

3. Reviews and Other Content Published on Our Site

If you leave a review on the Site, or participate on a discussion board, your review(s) or comments will be publicly available on and off of our Site. You can submit reviews and comments anonymously, if you would like. Before you submit a review, please note the following:

Submitting reviews and comments is entirely voluntary.

By submitting reviews and comments, you grant Scout an authorization to publicly share them and sub-license the content according to our Terms of Service. This means that we can authorize: (a) the providers of software products and services to share this content through their websites, social media sites, or other marketing materials, such as slide decks or case studies, and/or the operators of other publicly-available websites, social media sites, platforms, or mobile apps to republish this content. You can always choose to post reviews and comments anonymously, so that no one, except us, will know you posted the review or comment. If you posted an attributed review under your name, you can change your mind later, and we will anonymize or delete it. However, please understand that we cannot guarantee others did not store the information prior to the change, by printing or downloading the original post.

4. How We Share Your Information

Scout may share your personal information with the providers of products and services listed on our Site, with our business partners, with our service providers, with various social media networks, our affiliates, and any other third parties whom you authorize us to share your information with. More detail about who we share your personal information with, and what types of personal information they receive from us, can be found below. Sharing with providers of products and service listed on the Site. When you expressly request to be contacted by requesting more information or requesting a demo of a product or service, we will share your personal information with the provider of the software product or service with whom you've asked to be connected, in order to fulfill your request.

In fulfilling your request, we will provide the following personal information, to the extent you provide it:

  • First and last name
  • Email address

Sharing your content. When you leave a review on the Site, unattributed or not, that review and any personal information you have associated with that review, may be shared with our syndication partners. This information may be displayed publicly on other social media sites, third-party marketplaces, the providers of software products and services listed on our Site, and the operators of other publicly-available websites, platforms, or mobile apps that we have authorized to share this content through their websites, social media sites, platforms, mobile apps, or other marketing materials, such as slide decks or case studies.

In sharing your content, we may share the following personal information, to the extent you provide it and we are not otherwise unauthorized to share it:

  • First name, last initial
  • The profile picture associated with your Scout account
  • Your job title
  • Your employer

Sharing with our service providers. Scout uses third party service providers to support or provide services for us in connection with the Site, such as hosting, security and fraud prevention, technical and user support, tracking and reporting usage of the Site, marketing, and other functions. We share your information with them as necessary to perform tasks on our behalf and they are obligated to not disclose or use it for any other purpose.

Sharing with social networks. If you sign in to your Scout account using a social network like LinkedIn or Facebook, we may share information about your activity or any content you post on the Site with the relevant social network. For example, if you write a review on the site and elect to post that review on social media, we will share the personal information you have provided in connection with that review to the relevant social network in order to facilitate the sharing of your review.

Sharing with our affiliates. We share information from or about you with our affiliates and require them to abide by this policy. If another company were to acquire Scout, or all or substantially all of our assets, that company would then possess any information Scout has from or about you, and will collect, use, and disclose that information solely as described in this policy.

Scout may receive monetary or other valuable consideration for sharing your personal information when you submit a request to be contacted by a provider on our Site. We do not share that information with any other third parties. The personal information that is shared includes your first and last name, and your email address. Any other information you submit with your request will also be shared with the provider.

Scout has not sold any other personal information for any other purpose in the last 12 months.

5. Your Data Privacy Rights

Depending on where you are located and/or live, you may exercise certain data privacy rights, and Scout will facilitate the exercise of those rights.

European Privacy Rights

If you are a resident or are otherwise located in the territory of Europe , this section provides additional details about the personal data we collect about you, and your rights granted by the EU General Data Protection Regulation ("GDPR").

Subject to certain limitations, the GDPR provides you the following privacy rights:

Transparency and the right to information. Through this policy we explain how we use and share your personal information. However, if you have questions or concerns you can contact us any time at info@scoutcities.com

Right of access, objection, restriction of processing, erasure, and portability. You can make a request to access, object, restrict, erase, or transfer any of your personal data here. You also have the right to withdraw your consent at any time when we process your personal data based on your consent.

Right to opt-out to direct marketing. You have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences under your Profile Details on the Site.

Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating to your Scout account, without offering you the opportunity to opt out of receiving them.

Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. We use cookies and similar technologies on our Site to personalize your experience on the Site and recommending economic development organizations and resources that may be of interest to you. For additional information or to opt-out see our Cookie Policy.

Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according to the GDPR, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Legal Basis for Processing (EEA and Switzerland only)

Our legal basis for collecting and using the personal data described in this policy will depend on the type of information and the context in which we collect it.

However, we will normally collect personal data from you only in the following circumstances:

  • Where we have your express consent to do so
  • Where we need the personal data to perform a contract with you
  • Where the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms

In some cases, we may also have a legal obligation to collect personal data from you to protect your vital interests or those of another person (for example, to prevent, investigate or identify possible wrongdoing in connection with the Site or to comply with legal obligations).

If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will identify such basis for processing at the relevant time and let you know if the provision of your personal information is mandatory or not (as well as the possible consequences associated with not providing such information).

If we collect and use your personal data in reliance on our legitimate interests (or those of any third party), this interest will typically be to operate our Site, communicate with you in relation to your account or the Site, to solicit information from you, including through surveys, to share aggregated information with providers of listed products or services and other licensees of our research and report offerings, to measure interest in and improve our offerings and Site, to engage in marketing activities, and to otherwise customize your experience with Scout.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at info@scoutcities.com

California Privacy Rights

If you are a resident of California , this section provides additional details about the personal information we collect about you, and your rights under the California Consumer Privacy Act, or "CCPA."

Subject to certain limitations, the CCPA provides you the right to request:

  • That we provide you access to details on the categories or specific pieces of personal information we collect and/or sell (including how we use and disclose this information, to whom we may sell it);
  • That we delete any of your personal information;
  • To opt out of any "sale" of your personal information that may occur; and
  • To not be discriminated against for exercising any of the above rights.

If you would like to submit a request to exercise your California privacy rights under the CCPA, you may do so by submitting your request to rob@carriersource.io. We will verify your request using information associated with your account, including your email address. Further identification may be required. You may also designate an authorized agent to act on your behalf.

Scout will not sell your personal information without your prior consent. If you would like to opt out of the sale of your personal information, you can do so rob@carriersource.io.

Nevada Privacy Rights

If you are a resident of Nevada , Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. Scout does not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to obtain information about our compliance with Nevada law, please contact us as at info@scoutcities.com

6. International Transfers

If you are accessing our Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws of the United States may not be equivalent or as comprehensive as the data protection laws as those in your country.

In order to protect your personal information when it is transferred to the United States, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. These include our participation in the EU–US and Swiss-US Privacy Shield Framework, additional details of which are set out below. By visiting our Site or using our services, you understand that your information will be transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

7. Privacy Shield Framework

Scout complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield. Scout has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Scout is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, can make their request here. If you request that your data be deleted, we will respond within a reasonable timeframe.

We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to info@scoutcities.com

Scout's accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Scout remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Scout proves that it is not responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Scout commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Scout at: info@scoutcities.com

Scout has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction .

8. Security

We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.

For example, only authorized employees are permitted to access personal information that you do not publish on the Site, and they only may do so for permitted business functions. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized personnel have access to personal information that you have not published on the Site. In addition, we use encryption when transmitting your personal information between your system and ours, and we, together with our partners, employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your non-public information.

Please bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via our Site while it is in transit over the Internet, and any such submission is at your own risk.

9. Children's Privacy

The Site is a general audience site and does not offer services directed to individuals under 18 years of age.

No one under the age of 18 may provide any information to or on the Site. We do not knowingly collect personal information from individuals under 18.

If you are under 18, do not use or provide any information on this Site or on or through any of its features, do not register on this Site, use any of the interactive or comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. Should an individual whom we know to be under the age of 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible. If you believe we might have this type of information, please contact us.

10. Data Retention

Scout retains your personal information where we have an ongoing legitimate business need. For example, we may retain your information to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations. We may also retain copies of your personal information in our backup archives. With respect to personal information that has been collected using cookies and similar tracing technologies, you can view retention periods in our Cookie Policy as well as adjust and/or disable certain tracking. Please note that software product and service providers listed on the Site cannot remove their profile page, ratings, or reviews by closing their accounts.

11. Changes to this Privacy Policy

Scout may update this Privacy Policy from time to time. We will notify you about material changes to this Privacy Policy by either sending a notice to the email address you provided to us and/or by other measures that are appropriate to provide you with notice. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or want to communicate with our Data Protection Officer, please contact us at info@scoutcities.com

Please provide your identification and contact details, including your email address used to register with this Site, and a complete explanation of your concern.

Content and Data Usage Guidelines

Thanks for your interest in sharing or republishing the content and/or data located on www.scoutcities.com ("Site"). How you may use our content and data depends on the type of content/data and the purpose.

Permitted Uses:

You may share links to any of our content by email and on social media, provided that you follow all of the applicable attribution guidelines set forth below.

You may republish and share the aggregated Scout Score rating of your organization and/or service(s) on the Site, provided that you include a backlink to the applicable profile page on www.explore.scoutcities.com and that you attribute the Scout Score rating to Scout in accordance with our Attribution Policy below.

If you would like to use Scout’s content or data in a manner that is not expressly authorized or prohibited hereunder, you may contact us at info@scoutcities.com with your request and we will review your request, each on a case-by-case basis, and approve or decline your request, in our sole discretion. Please note that any permission to use any Scout content or data that is granted by Scout may be revoked or modified in Scout’s sole discretion at any time.

Unauthorized Uses:

You may not republish, alter, abridge, or otherwise modify any of our reports without a license.

You may not republish in full or any excerpt thereof, any reviews of any companies or services on the Site without a license.

You may not screenshot any portion of the Site for any purpose. You may not resell or otherwise exploit for commercial gain any content or data from the Site (and any subdomains thereof) except as expressly set forth in these Guidelines and/or in accordance with your applicable license.

Our Site Terms of use (available at www.scoutcities.com/terms) expressly forbid any scraping of the Site; any use, whether commercial or noncommercial, of any content or data that has been scraped from the Site (and any subdomains thereof) is unauthorized.

Attribution Policy

Article/Press Release/Public Statement Attribution

  • If you would like to include Scout or cite our data points in an article, press release, or public statement, please attribute such reference or content to www.scoutcities.com in the first instance and thereafter you may reference "Scout."
  • If your article, press release, or public statement is basing analyses and claims in part or wholly on Scout content or data, please contact us at info@carriersource.io for review and approval of the relevant statement prior to publication.

Blog Attribution

  • If you reference a specific Scout blog post, please be certain to link to the URL of the specific post you are referencing.

Scout Score Rating Attribution

  • If you republish and share the aggregated Scout Score rating of your organization and services on the Site, please attribute the Scout Score Rating as follows: "Source: ScoutCities.com."

CS Trademarks and Copyrights Guidelines

CS's trademarks and copyrighted works include our names, logos, website content, videos and other matter protected under trademark or copyright law.

You may refer to Scout’s trademarks in word form only to describe accurately how your products or services relate to our products or services, so long as you follow these Guidelines and make clear that your products and services are not offered, sponsored or endorsed by Scout. Please do not use Scout’s trademarks as nouns or verbs.

You may only use Scout’s logo under license or other written contractual permission. If you would like permission to use the Scout logo or other trademarks, please contact us at info@carriersource.io

If you have permission to use any of Scout’s trademarks, and if your use of the Scout trademark(s) is primarily intended for a U.S. audience or will be distributed through a U.S. website, publication, or trade show, please include the ® or ™ symbol associated with the mark(s) you are using, as appropriate. Please do not include any symbol after any of Scout’s trademark(s) if your publication is intended for use or distribution outside the U.S.

Be sure to return to this page periodically to review the most current version of these Guidelines. We may modify these Guidelines to, for example, reflect additional data or content. You should look at these Guidelines regularly. We'll post notice of modifications to these Guidelines on this page. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes made for legal reasons may be effective immediately and, if so, will be noted as such here. If you do not agree to the modified Guidelines, you should discontinue your use of the data and/or content.

Last Updated: August 1, 2023